Hi, im having problems launching the SAP NetWeaver BI Diagnostics & Support Desk Tool, i have runed it using the <http|https>://<j2ee_server>:<j2ee_port>/irj/servlet/prt/portal/prtroot/com.sap.ip.bi.supportdesk.default with the j2ee_server being my BI Java stack hostname. im receiving a 404 Not found error (requested resource does not exist).
Is there a sevice i need to activate to be able to user the tool? i read through SAP note 937697 but it does not tell me what to do if i cant get the Diagnostics Page opened.
please assist